Reliable Comfort Services Inc

Heat Pump Installation, Replacement, Repair & Service in Franklin, TN

If your heat pump isn’t working right, nothing feels quite right. Whether it’s not keeping your home warm in winter or your electric bills are climbing for no reason, you know something’s off. That’s where we come in. At Reliable Comfort Services, we handle everything heat pump-related—from diagnosing weird noises and breakdowns to installing brand-new systems that keep your home efficient and comfortable year-round.

We’re based in Middle Tennessee, and we take pride in being the folks people call when they want the Heat Pump Franklin job done right—the first time, without the runaround.

Why More Franklin Homes Are Using Heat Pumps

Heat pumps aren’t new, but they’ve become a go-to comfort solution for a lot of homeowners in Middle Tennessee. Why? Because they cool and heat using the same unit, and they’re incredibly efficient when installed and maintained correctly.

That said, they’re not perfect. Coils can freeze. Compressors burn out. Reversing valves fail. If you’ve got a heat pump that’s not pulling its weight, or you’re looking to upgrade an older system, we’re the team to talk to.

Heat Pump Not Working Right? Let’s Fix It.

We’ve been called out for everything from complete no-heat emergencies to systems that “sort of” work but aren’t right. Maybe your heat pump’s running nonstop, but the house still feels chilly. Maybe Heat Pump Franklin is making an odd humming sound or giving off weak airflow.

When you call us, we don’t play the guessing game. We come out, look it over with a trained eye, and get to the root of the problem. Not a surface-level patch. Not a quick workaround. A real fix.

Some of the issues we tackle daily:

  • Frozen outdoor coils
  • Reversing valve failures
  • Low refrigerant levels (from leaks, not “use”)
  • Faulty defrost controls
  • Compressor failure
  • Inefficient performance in extreme weather

We’ve seen it all, and we know how to make your heat pump work the way it should—quiet, strong, and efficient.

Full Heat Pump Replacement — When It’s Time

Sometimes repairs just aren’t worth it anymore. If your system is more than 12–15 years old, breaks down often, or your energy bills have been rising steadily, Heat Pump Replacement Franklin TN might be the smarter move.

We’re not in the business of pushing new systems just because it’s easier. But if your heat pump is on its last legs and costing you more than it should, we’ll walk you through the replacement process without the sales pitch.

We’ll help you pick a new system that fits:

  • The size of your home
  • Your budget
  • Your energy efficiency goals
  • Your comfort needs in both summer and winter

And yes, we install all major brands—Carrier, Trane, Lennox, Goodman, Rheem, and more. We’ll recommend what we’ve seen hold up best, and we’ll install it with the kind of precision that only comes from years of fieldwork.

Transparent, No-Nonsense Repair Service

You won’t get upsold or handed a mysterious quote you don’t understand. When we troubleshoot your heat pump, we explain what we’re seeing, what’s causing the problem, and what it’ll take to fix it.

No tech-speak. No pressure. Just a straight Heat Pump Replacement Franklin TN answer and your options. Some issues are small—a bad capacitor, worn contactor, dirty coil. Others require bigger decisions, like a compressor replacement or system upgrade. Whatever it is, we lay it out clearly and let you decide.

Installation You Can Trust

Heat Pump Installation Franklin TN isn’t just about placing equipment and connecting wires. A lot of performance problems we fix trace back to poor installation work—ductwork that’s not sealed properly, refrigerant lines not sized right, and airflow issues that were ignored from day one.

We don’t cut corners. We take the time to do it by the book, and then some. That means:

  • Measuring for proper system sizing (not just going off your old unit’s specs)
  • Evaluating your ductwork for leaks or bottlenecks
  • Installing line sets, wiring, and drain systems correctly
  • Testing airflow, refrigerant charge, and controls thoroughly before calling it done

We know you’re trusting us with the comfort of your home. We take Heat Pump Installation Franklin TN seriously.

Heat Pump Installation
Clean the coils

Regular Service Keeps Your Heat Pump Going Strong

A heat pump that’s cared for will last you well over a decade. But skip Heat Pump Repair Franklin TN for a few seasons, and performance drops fast. You’ll start seeing rising power bills, uneven temperatures, and even breakdowns that could’ve been avoided.

That’s why we offer seasonal heat pump maintenance, where we inspect, clean, and tune every part of the system—inside and out. We:

  • Clean the coils
  • Test airflow
  • Check refrigerant levels
  • Inspect and tighten electrical components
  • Confirm defrost cycle operation
  • Calibrate your thermostat

Whether it’s spring or fall, getting your Heat Pump Repair Franklin TN before the extreme temps hit is one of the smartest moves you can make.

Emergency Heat Pump Repair? We’re Ready.

Cold night, no heat? We’ve been there. When your heat pump gives out suddenly, waiting until “next available” isn’t good enough. We answer our phones. We dispatch quickly. We don’t leave you guessing.

You call us for a reason. We come through. That’s our standard.

All Heat Pump Brands

We Work on All Heat Pump Brands and System Types

Not all heat pumps are the same. Whether yours is a traditional split system, a ductless mini-split, or part of a larger dual-fuel setup, we’ve worked on Heat Pump Service Franklin TN.

We’re also experienced in variable-speed and inverter technology, so if you’ve got one of the newer, more complex systems, don’t worry—we know our way around those too.

Dual-Fuel Systems? We Know Those, Too

Some homes in Franklin use dual-fuel systems—pairing a Heat Pump Service Franklin TN with a gas furnace for better efficiency in extreme cold. These setups are smart, but they need technicians who understand how to balance both sides of the system.

We’ve worked on plenty. Whether your heat pump won’t switch over to backup heat or the control board is acting up, we’ll pinpoint the issue and get it corrected without trial and error. With dual-fuel systems, the key is in getting the switchover right—not too early, not too late. If it kicks over too soon, you’re burning more gas than you need. Too late, and your heat pump strains to keep up.

We check your controls, sensors, and timing settings to make sure your system is running at peak efficiency. Whether we’re doing a repair, a tune-up, or a full install, we make sure every part is working in sync—because comfort shouldn’t come in fits and starts.

Heat Pump Troubleshooting Signs You Shouldn’t Ignore

Sometimes problems sneak up on you. Your system still “runs,” but it’s not running well. If you’re noticing any of these signs, it’s time to give us a call:

  • Short cycling (starts and stops too often)
  • Constant running with little temperature change
  • Ice forming on the outdoor unit
  • Increased electricity bills
  • Loud or unfamiliar noises
  • Uneven room temperatures

The sooner you catch these issues, the easier and cheaper they are to fix.

Troubleshooting Signs

Respectful, Local, and Straightforward

We’re not a call center. We’re not a franchise. We’re local to Middle Tennessee, and we work hard to maintain a reputation that’s been built one job at a time. We show up on time. We talk to you like people. We fix what needs fixing, and we leave your home clean. That’s how we’ve kept customers for life—and how we plan to keep it that way.

What Our Customers Say

We don’t have to talk ourselves up. Our customers do that for us.

“Reliable Comfort replaced our old heat pump last winter. They were honest, didn’t try to oversell, and got the job done fast. Our energy bills dropped right away.” — Daniel R., Franklin, TN.

“Our heat stopped working just before Christmas. These guys came out the same day and fixed it before dinner. Lifesavers.” — Sharon M., Fieldstone Farms

“They explained everything in plain terms, didn’t push us, and followed through. Best experience we’ve had with any HVAC company.” — Craig T., Westhaven

We work hard for this kind of trust, and we never take it for granted.

Our Process: Simple and Reliable

Here’s what working with us looks like:

  1. You call or request service online
  2. We listen and schedule you fast
  3. We show up prepared and on time
  4. We explain what’s wrong and what it’ll take to fix
  5. We repair, replace, or install—without shortcuts
  6. We clean up, test everything, and follow up if needed

No mystery. No waiting. Just clean, dependable service.

Why Reliable Comfort Services?

There’s no shortage of HVAC contractors out there. But very few will treat your home the way we do. We’re not chasing volume. We’re chasing good work and long-term relationships. We’re not interested in slick marketing. We let our service speak for itself. Most of our business comes from repeat customers and referrals—and we work hard to earn every one.

Heat Pump Trouble? We’re the Ones to Call.

Your heat pump keeps your home comfortable year-round. When it stops working—or just isn’t working well—you need someone who knows what they’re doing and gets the job done without drama.

That’s us. Whether it’s a quick fix, a full alternative, or a brand-new installation, we keep your comfort steady and your stress low. No pressure. No confusion. Just honest, skilled, dependable work—right here in Franklin, TN.

Call Reliable Comfort Services today. Let’s get your heat pump running like it should—quiet, efficient, and reliable.