Heat Pump Installation
One system for winter warmth and summer cooling.
Year-Round Comfort in One System
Thinking about upgrading to heating and cooling with a single, efficient system? A heat pump is one of the smartest efficiency investments you can make—it heats your home in winter, cools it in summer, and moves heat rather than generating it—a far more efficient approach than electric-resistance heating. At Reliable Comfort Services, we specialize in heat pump installations across Middle Tennessee, from equipment selection and load calculations to professional startup and training on maximizing your savings.
Heat pumps work by moving heat rather than generating it, which is why they’re so efficient. In winter, they extract warmth from outside air (even when it’s cold) and move it indoors. In summer, they reverse the cycle to cool. Modern heat pumps from Tempstar, LG, and Mitsubishi Electric deliver exceptional comfort and can significantly lower your heating and cooling costs—actual savings depend on your current system, your home, and energy rates. Our team has installed thousands of heat pump systems, backed by 50+ years of combined experience. We understand Tennessee’s climate—hot summers and cold winters—and we choose equipment and installation practices that deliver year-round comfort without the energy waste.
Why Choose Us
A traditional home has a furnace for winter and an air conditioner for summer—two separate systems, two sets of maintenance, two chances for failure. A heat pump handles both seasons with one unit. This means simpler maintenance, lower repair costs, and a smaller footprint in your mechanical room. You get all-season comfort from equipment you can truly understand and maintain.
Choosing the right heat pump isn’t just about BTU rating; it’s about understanding your home’s heating load in winter and cooling load in summer. We perform detailed load calculations, assess your ductwork, and recommend equipment specifically sized for Middle Tennessee’s climate. Oversizing wastes energy and money; undersizing can’t handle our coldest winters or hottest summers. Our discipline ensures you get the right capacity.
Tempstar is our primary install brand for split-system heat pumps: a reliable platform with a strong warranty, available extended warranties, and No-Hassle replacement on select tiers. As an LG Pro Dealer, we also access LG’s latest high-efficiency models, plus Mitsubishi Electric systems—so you can compare efficiency, warranty, and value. Modern heat pumps move heat instead of generating it, an inherently efficient process compared with electric-resistance heating.
As a member of the Tennessee Valley Authority’s Energy Right Quality Contractor Network, we’re committed to installing systems that minimize operating costs from day one. We understand heat pump controls, refrigerant standards, and installation practices that maximize efficiency. Your new heat pump will deliver the annual operating cost savings the manufacturer promises.
A new heat pump installation is a long-term investment in comfort and efficiency, but we know upfront costs matter. We partner with Wells Fargo, TVA Financing, and Synchrony to offer flexible terms so you can upgrade to a modern, efficient system without straining your budget.
We hold a Tennessee Mechanical (HVAC) and Refrigeration Contractor License, full bonding, and Better Business Bureau accreditation. Your heat pump installation is protected by genuine credentials and the accountability they represent.
Free, No-Obligation Estimate
Ready to replace your old furnace and air conditioner with one efficient heat pump system? We’ll schedule a free consultation to assess your home’s heating and cooling needs, discuss your year-round comfort goals, and explain how a heat pump works in Tennessee’s climate.
Or explore related comfort options:
Our Process
We begin by understanding what your home needs to stay warm all winter and cool all summer. Our technician walks through your home, examining insulation, window condition, sun exposure, and any thermal weak spots. We measure square footage and assess your existing ductwork—is it sealed, insulated, and properly sized for a heat pump’s airflow requirements? We ask about your current heating and cooling bills, comfort complaints during winter and summer, and any zones that are too hot or too cold.
A heat pump’s efficiency depends on proper sizing. Too small, and it can’t handle peak heating or cooling. Too large, and it cycles inefficiently and wastes energy. We use industry-standard ASHRAE calculation methods to determine the exact heating load needed for January (our coldest month) and the cooling load for July (our hottest).
Once we understand your needs, we present heat pump options. Modern heat pumps are rated by SEER2 (cooling efficiency) and HSPF2 (heating efficiency). Higher ratings mean lower annual energy bills. A high-efficiency heat pump costs more upfront but delivers payback through years of lower utility costs. We walk you through the trade-offs: a mid-tier heat pump saves money immediately; a premium model costs more but delivers deeper savings over 15+ years.
Tempstar is our primary install brand—a reliable platform with strong, extendable warranties and No-Hassle replacement on select tiers. As an LG Pro Dealer we also offer LG’s latest models, plus Mitsubishi Electric options, so you can compare brands, warranties, and noise levels. We explain what’s included and help you understand the long-term value, not just the purchase price.
Before installation day, we prepare your home for the transition. This includes safely disconnecting your old furnace and air conditioner, preparing the outdoor condenser pad (heat pumps need a level, well-draining location), and planning any ductwork modifications. If your ducts have leaks or poor insulation, we address those to ensure the heat pump’s efficiency benefits are fully realized.
We also verify that your home’s electrical service can support the new heat pump. Modern heat pumps require adequate amperage and circuit capacity. If your service panel is undersized, we coordinate upgrades before installation day.
On installation day, our certified technicians install your new heat pump with precision. We install the indoor evaporator/heating coil (if upgrading ductwork), set the outdoor heat pump unit on its prepared pad, connect refrigerant lines using proper evacuation and charging procedures, wire the thermostat and controls, and test every component.
A heat pump installation is more complex than a simple air conditioner because it must work in both heating and cooling modes. We cycle the system through both modes, verify that heating and cooling capacity meet design specifications, check all safety controls, and test the reversing valve that switches between heating and cooling.
Before we leave, we spend time showing you how to operate your new heat pump. We explain how the thermostat controls heating and cooling, how to set schedules, and how the system adjusts between modes. We discuss filter replacement (usually every 1–3 months), explain any auxiliary electric heating strips (used only on the coldest days), and outline the basics of seasonal maintenance.
A heat pump’s efficiency depends on annual maintenance—both spring and fall tune-ups are important because the system works year-round. We explain the importance of these tune-ups and offer our maintenance plan so you stay on schedule.
Protect Your New Heat Pump Investment
A heat pump’s efficiency depends on annual maintenance—both spring and fall tune-ups are important because the system works year-round. Spring maintenance prepares the system for cooling season; fall maintenance prepares it for heating season.
Our maintenance plans include both seasonal tune-ups, priority service, and repair discounts to keep your heat pump running efficiently year-round.
Getting more years out of your investment
Prevention of unexpected breakdowns during peak heating and cooling seasons
A clear, documented record of system condition that informs smart repair and replacement decisions
Improved system efficiency and lower monthly energy bills
Identify any conditions that could pose a hazard to your home or family
Measure how well your system is actually operating under current conditions
Honest, documented assessment of the current state of your equipment
Available to qualifying homeowners through the TVA program
Catch small problems before they become expensive repairs or emergency breakdowns
Financing Your New Heat Pump Installation
A new heat pump installation is a long-term investment in comfort and efficiency, but we know upfront costs matter. We partner with Wells Fargo, TVA Financing, and Synchrony to offer flexible terms so you can upgrade to a modern, efficient system without straining your budget.
There are no gimmicks and no pressure to finance. We discuss financing before you commit, so you can make the best decision for your home.
Straightforward financing through Wells Fargo, with a simple online application.
Contact Us to ApplyAvailable through participating utilities — convenient payments made right on your utility bill.
Contact Us to Check EligibilityFlexible financing through Synchrony to fit quality equipment into your budget.
Contact Us to ApplyReal Savings for Tennessee Homeowners
As a TVA EnergyRight Quality Contractor Network Member, Reliable Comfort Services Inc. can help Middle Tennessee homeowners access real money back through the TVA EnergyRight rebate program. These rebates represent a genuine opportunity to offset the cost of upgrading your system — or maintaining what you have.
Rebates toward high-efficiency HVAC system replacements
Incentives for upgrades that boost overall system efficiency
Rebates for replacing aging or leaking ductwork
Available to qualifying homeowners on annual maintenance
Ask us how to take advantage of what’s available in your area when you schedule service.
Protection You Can Count On
We stand behind our work and the equipment we install. Every new residential install can add an optional labor warranty of up to 10 years through a third-party program, and our LG Pro Dealer status includes a 12-year parts warranty on LG ductless systems — among the strongest coverage available. That’s how confident we are in the quality of our work.
Parts and major components are covered up to 10 years when the equipment is registered. We handle registration and keep your documentation. Coverage varies by equipment.
Available as an option on any residential unit we install, through a third-party program. If selected, it covers repair labor for up to 10 years — you choose whether to add it.
Included on LG ductless installations through our LG Pro Dealer status — one of the strongest coverage packages available. Applies to LG ductless equipment only.
Available on qualifying, select equipment only — if a major component such as the compressor or coil fails within the coverage period, the unit is replaced rather than repaired.
Customer Reviews
We install heat pump systems throughout the broader Middle Tennessee region. Contact us to confirm installation availability in your area — we’re always glad to help a new neighbor upgrade to year-round comfort.
Heat Pump Installation Service Areas
We install ducted heat pump systems throughout Middle Tennessee, converting homes from old furnace-plus-AC setups to modern, efficient all-in-one systems. From load calculations and equipment selection to professional startup, homeowners across the region count on us for installations that heat and cool efficiently year-round.
Answering Your Questions
An air conditioner only cools by moving heat outside. A heat pump does both: it cools in summer (like an AC) and heats in winter by moving warmth from outside air to indoors. Heat pumps are far more efficient than furnace-plus-AC setups because they move existing heat rather than generating it—an inherently more efficient process than electric-resistance heating.
Cost varies by system size, efficiency level, and any ductwork involved. We provide a written, itemized estimate so equipment and labor are clear, and financing is available. The best way to get an accurate price is to request a free estimate.
SEER2 measures cooling efficiency; HSPF2 measures heating efficiency. Higher ratings mean lower annual energy bills. A high-efficiency heat pump (SEER2 19+, HSPF2 9+) saves significantly over 15 years compared to a basic model, even though it costs more upfront. We help you balance efficiency against your budget.
Yes, absolutely. Even when outdoor temperatures are cold, modern heat pumps extract warmth from the air and move it indoors. On the coldest winter days, most heat pumps have auxiliary electric heating strips that activate to supplement the heat pump—but they rarely run because the primary heat pump is highly efficient down to single-digit temperatures.
Tempstar is our primary install brand for split-system heat pumps—a reliable platform with strong, extendable warranties and No-Hassle replacement on select tiers. As an LG Pro Dealer we also install LG heat pumps, plus Mitsubishi Electric models. Each brand has different strengths in warranty, efficiency, and heating capability, and we help you compare and choose the right option for your home and budget.
We remove and dispose of them responsibly. The furnace is recycled for scrap metal. The air conditioner’s refrigerant is safely captured and recycled, and all other materials are recycled when possible. Removal and proper disposal is included in our installation service.
Usually yes. Heat pumps can use existing ductwork, but the ducts may need sealing or modifications to work optimally with a heat pump’s airflow and efficiency requirements. We assess your ducts during the estimate and recommend any upgrades that would improve performance. Sometimes existing ducts are in good shape; sometimes minor work makes a big difference.
Yes. Heat pumps require spring and fall maintenance because they work year-round. Our maintenance plans include both seasonal tune-ups, priority service, and repair discounts. Spring maintenance prepares the system for cooling season; fall maintenance prepares it for heating season.
With proper maintenance, modern heat pumps run reliably for 15–20 years. The key to longevity is annual spring and fall tune-ups, regular filter changes, and prompt repair of any issues. Our maintenance plans help you maximize the lifespan of your investment.
A new heat pump can be backed by three layers of coverage. First, a manufacturer parts warranty of up to 10 years when the equipment is registered — we handle registration and keep your documentation, since coverage varies by equipment and many warranties require it. Second, an optional third-party labor warranty of up to 10 years, covering repair (labor) costs for up to a decade. Third, No-Hassle equipment replacement on qualifying, select equipment, which replaces the unit rather than repairing it if a major component such as the compressor or coil fails within the coverage period. We also offer service agreements that extend coverage beyond the manufacturer’s terms.
Yes. Beyond the manufacturer parts warranty of up to 10 years when the equipment is registered, you can add an optional third-party labor warranty of up to 10 years, covering repair (labor) costs for up to a decade. Select equipment also qualifies for No-Hassle equipment replacement on qualifying, select equipment if a major component such as the compressor or coil fails. We’ll explain the terms during your estimate.
Modern heat pumps heat efficiently down to well below freezing. On the very coldest days (near zero or below), most heat pumps have auxiliary electric heating that automatically activates to supplement the primary heat pump. Auxiliary heating is rarely needed, but it’s there to ensure comfort on extreme cold days.
Heat pumps are ideal for homes in Middle Tennessee that currently have both a furnace and air conditioner. They save energy year-round, reduce maintenance complexity, and often qualify for energy rebates. If you’re already considering replacing either your furnace or AC, upgrading to a heat pump makes financial sense. We’ll discuss whether it’s right for your situation during your free estimate.
Related Services
Once your heat pump is installed, keeping it running efficiently year-round is essential.
If your heat pump develops issues, we diagnose heating and cooling problems quickly and restore year-round comfort.
Explore Heat Pump Repair & ServiceSpring and fall maintenance keeps your system efficient in both heating and cooling seasons and prevents costly failures.
Explore Heat Pump MaintenanceIf cooling is your primary concern, we also repair and maintain traditional air conditioning systems.
Explore Central AC RepairSome homes benefit from a furnace-plus-heat-pump hybrid system for extreme cold days.
Explore Furnace InstallationA new heat pump cools and heats efficiently, but adding whole-home filtration, UV purification, or humidity control enhances comfort further.
Explore Indoor Air Quality
Ready When You Are
Upgrading from a furnace-and-air-conditioner setup to a modern heat pump is one of the smartest comfort and efficiency decisions you can make. It can significantly lower your heating and cooling costs—actual savings depend on your current system, home, and energy rates—while eliminating the complexity of maintaining two separate systems and delivering consistent comfort all year. Our team has installed thousands of heat pump systems across Middle Tennessee, backed by 50+ years of combined experience.
From your first estimate through installation day and beyond, we’re here to guide you. Our technicians are certified, we stand behind our work with available warranty coverage, and we offer flexible financing so you can upgrade without strain. Whether you’re replacing a 20-year-old furnace and AC or upgrading from a newer system, we bring the same expertise and attention to detail.
Explore financing options or learn about our maintenance plans.