The Reliable Comfort Services team standing together in front of their service vans outside a Murfreesboro home

HVAC Maintenance Plans

HVAC Maintenance Plans for Murfreesboro Homeowners

Some of the smartest money you can spend on comfort is the money you spend preventing breakdowns. Our maintenance membership keeps your air conditioner, furnace, and heat pump on schedule for spring and fall inspections—before problems start.

What’s Included

What’s Included in Your Annual Maintenance Plan

1

Your air conditioning system works harder in summer than at any other time of year. Our spring visit is a full System Performance Evaluation and Safety Inspection, not a quick tune-up. Following our 5-step process, we begin with System Safety Verification, then move through Airflow & System Performance Testing, Mechanical & Electrical Component Evaluation, and Refrigerant & Equipment Performance Verification before reviewing everything with you. A proper evaluation takes about 1.5 to 2 hours. We’ll check refrigerant levels, test electrical connections, evaluate the condenser coil, replace your air filter, and verify proper airflow throughout your ductwork. A clogged coil or low refrigerant charge makes your system work harder than it should; catching these issues early helps prevent the breakdown call on the hottest day of the year. You’ll receive a written condition report with every major component graded Green, Yellow, or Red—no surprises at billing time.

  • Five-step performance evaluation: compressor, condenser, evaporator, and airflow patterns.
  • Refrigerant pressure and electrical current testing to baseline proper operation.
  • Filter replacement and coil evaluation to support cooling efficiency and air quality.
  • Thermostat calibration and test cycle to verify staging and heating/cooling balance.
  • Written Red / Yellow / Green condition report with findings and any recommended upgrades.
2

Membership isn’t limited to two visits per year. Between your spring and fall appointments, you have access to our technical team for questions about your system’s performance. If you notice unusual sounds, declining efficiency, or any operational changes, call us. Members get priority scheduling for non-emergency repairs—you’ll be fit into our schedule ahead of single-service customers. We also send reminders as seasons transition, helping you prepare your heating or cooling system before peak demand periods arrive.

  • Priority phone support for system questions and performance concerns.
  • Fast scheduling for non-emergency repairs and maintenance extensions.
  • Seasonal transition reminders and efficiency tips.
3

Winter heating failures are unpredictable and expensive. Our fall visit applies the same 5-step performance and safety inspection to your furnace or heat pump. System Safety Verification comes first: we inspect the heat exchanger for cracks (critical for safety—a cracked exchanger can allow carbon monoxide into your home), verify ignition operation, and test limit controls. We then evaluate airflow, mechanical and electrical components, and combustion or equipment performance. For heat pumps, we check the reversing valve, defrost cycle, and heating capacity to confirm efficient operation in cold snaps. Tennessee winters are mild compared to northern states, but December freezes can hit fast—we’ll verify your system is ready. You’ll get another written condition report with every major component graded Green, Yellow, or Red, plus any recommended repairs before they fail.

  • Five-step evaluation: heat exchanger, ignition, limit controls, and burner condition.
  • Airflow and ductwork assessment to support efficient heating delivery to all rooms.
  • Electrical and gas line safety checks for furnace systems; refrigerant assessment for heat pumps.
  • Defrost cycle testing on heat pumps to verify operation below 40°F.
  • Written Red / Yellow / Green condition report with component findings and recommendations.
4

Membership comes with real savings. Members receive exclusive member discounts on repairs and parts throughout the membership year. Reliable Comfort Services is also a member of the TVA EnergyRight Quality Contractor Network, which means your annual maintenance qualifies for a $50 TVA EnergyRight rebate per unit, per year—and as a member, we’ll help you capture it. Beyond that, you get early access to seasonal specials and rebates. When you’re ready to replace aging equipment, member pricing can be combined with manufacturer rebates and TVA EnergyRight incentives to help reduce the cost of a new system.

  • Exclusive member discounts on repair labor and replacement parts throughout the year.
  • Help capturing the $50 TVA EnergyRight rebate per unit, per year through the Quality Contractor Network.
  • Member-only early access to seasonal specials, rebates, and promotional financing.
  • Bundled rebate stacking: combine manufacturer incentives, TVA programs, and member pricing.
5

Each year, we reach out to renew your coverage for the next year. This is a good time to review any system changes—equipment age, new additions to your home, changes in comfort needs. We’ll discuss whether your current plan tier still makes sense or if you should adjust coverage based on the condition reports from the past year. Renewals are simple: we update your membership, schedule your next spring evaluation, and you’re covered for another 12 months of preventive care.

  • Membership renewal notification with flexible options.
  • System review based on the Red / Yellow / Green reports from your two previous visits.
  • Plan tier adjustment recommendations if equipment ages or your needs change.
  • Simple online or phone renewal process—no paperwork required.
Reliable Comfort Services technician performing maintenance inspection on HVAC system

Superior Comfort Through Prevention

Why Our Maintenance Members Get Superior Comfort

This is not a quick tune-up. At every visit, a Reliable Comfort Services technician performs our signature System Performance Evaluation and Safety Inspection, then gives you a written condition report on the health of your equipment. Members get priority service and exclusive discounts on repairs and parts.

Every membership visit follows the RCS 5-Step System Performance & Safety Inspection Process: (1) System Safety Verification, (2) Airflow & System Performance Testing, (3) Mechanical & Electrical Component Evaluation, (4) Refrigerant/Combustion & Equipment Performance Verification, and (5) Equipment Condition Classification & Customer Review. A proper evaluation takes about 1.5 to 2 hours—your first visit takes the longest because we establish a full performance baseline for your system.

Membership Benefits

What Makes Our Maintenance Plans Different

A Full Performance Evaluation, Not a Quick Tune-Up

Every membership visit follows the RCS 5-Step System Performance & Safety Inspection Process: (1) System Safety Verification, (2) Airflow & System Performance Testing, (3) Mechanical & Electrical Component Evaluation, (4) Refrigerant/Combustion & Equipment Performance Verification, and (5) Equipment Condition Classification & Customer Review. A proper evaluation takes about 1.5 to 2 hours—your first visit takes the longest because we establish a full performance baseline for your system.

Twice-Yearly Professional Inspections, On Schedule

Membership keeps you on schedule for spring and fall inspections. Spring and fall visits catch worn capacitors, low refrigerant, dirty coils, and electrical issues before they become emergencies. Each visit includes a written condition report detailing system health and any issues we spot before they escalate.

Priority Scheduling for Members

When your furnace fails at 11 p.m. on a winter night, maintenance members skip the waiting list. Members get priority scheduling for the soonest available emergency and weekend service. That peace of mind alone is worth the membership.

Exclusive Member Discounts on Repairs and Parts

Maintenance members receive exclusive member discounts on repairs and parts, plus early access to seasonal specials and rebates. These discounts often help offset the cost of membership over the course of a year.

The RCS Red / Yellow / Green Condition Report

After each visit, we grade every major component on our Red / Yellow / Green Condition Standard: Green (PASS) means a component is operating normally; Yellow (CAUTION) means it’s wearing or declining, so you can plan ahead; Red (FAIL) means it has failed, is near failure, or is a safety concern that should be addressed promptly. You receive this written condition report after each visit—no surprise diagnoses at bill time, just clear, honest information before any service is recommended.

TVA EnergyRight Certified & $50 Annual Rebate

As an approved member of the Tennessee Valley Authority’s EnergyRight Quality Contractor Network, your annual maintenance qualifies for a $50 TVA EnergyRight rebate per unit, per year—and as a member, we’ll help you capture it.

Ready to Protect Your System & Your Budget

Ready to Protect Your System & Your Budget

Maintenance plan membership starts with a simple conversation. Sign up online, or call us to discuss which plan works best for your system and budget. Pricing varies by the number of systems you have—call for a quote.

Related services:

Reliable Comfort Services branded service trucks parked outside a Murfreesboro home

Protect Your Investment

Why Annual Maintenance Is Essential

A maintenance membership is the difference between preventive care and an expensive emergency replacement. Two professional performance evaluations per year—each a full 1.5 to 2 hour System Performance Evaluation and Safety Inspection—help catch small problems before they become costly failures.

That peace of mind is invaluable when your furnace fails at midnight in January.

Residential Maintenance Plan Benefits

Extended Equipment Life

Getting more years out of your investment

Early Prevention

Prevention of unexpected breakdowns during peak heating and cooling seasons

Performance Evaluation

A clear, documented record of system condition that informs smart repair and replacement decisions

Improved Energy Efficiency

Improved system efficiency and lower monthly energy bills

What’s Included in Every Maintenance Visit

Safety Inspection

Identify any conditions that could pose a hazard to your home or family

Performance Evaluation

Measure how well your system is actually operating under current conditions

System Condition Review

Honest, documented assessment of the current state of your equipment

TVA EnergyRight $50 Rebate Per Unit, Per Year

Available to qualifying homeowners through the TVA program

Early Detection of Potential Issues

Catch small problems before they become expensive repairs or emergency breakdowns

Commercial Maintenance

We offer commercial maintenance programs for business owners and facility managers across Middle Tennessee. Keeping your commercial HVAC systems — whether RTUs, VRF systems, or chillers — on a regular service schedule protects your investment and reduces costly operational downtime.

Financing Your HVAC Maintenance Plan

Flexible Financing for Your HVAC Maintenance Plan

Many members pair our maintenance plan with financing for a new system. This spreads equipment costs over several years while protecting your investment with two annual evaluations. It’s a smart way to lock in predictable monthly costs.

We work with Wells Fargo, TVA Financing, and Synchrony to keep payments predictable.

How Financing Works

Wells Fargo Financing

Straightforward financing through Wells Fargo, with a simple online application.

Contact Us to Apply

TVA On-Bill Financing

Available through participating utilities — convenient payments made right on your utility bill.

Contact Us to Check Eligibility

Synchrony Financing

Flexible financing through Synchrony to fit quality equipment into your budget.

Contact Us to Apply

Real Savings for Tennessee Homeowners

TVA EnergyRight Rebates & Incentives

As a TVA EnergyRight Quality Contractor Network Member, Reliable Comfort Services Inc. can help Middle Tennessee homeowners access real money back through the TVA EnergyRight rebate program. These rebates represent a genuine opportunity to offset the cost of upgrading your system — or maintaining what you have.

Available TVA EnergyRight Rebates

Energy-Efficient Equipment Upgrades

Rebates toward high-efficiency HVAC system replacements

HVAC System Improvements

Incentives for upgrades that boost overall system efficiency

Duct Replacement Projects

Rebates for replacing aging or leaking ductwork

$50 Maintenance Rebate Per Unit, Per Year

Available to qualifying homeowners on annual maintenance

Ask us how to take advantage of what’s available in your area when you schedule service.

Protection You Can Count On

HVAC Warranties & Long-Term Protection

We stand behind our work and the equipment we install. Every new residential install can add an optional labor warranty of up to 10 years through a third-party program, and our LG Pro Dealer status includes a 12-year parts warranty on LG ductless systems — among the strongest coverage available. That’s how confident we are in the quality of our work.

Warranty Coverage Options

Manufacturer Parts Warranty (Up to 10 Years)

Parts and major components are covered up to 10 years when the equipment is registered. We handle registration and keep your documentation. Coverage varies by equipment.

Optional Labor Warranty (Up to 10 Years)

Available as an option on any residential unit we install, through a third-party program. If selected, it covers repair labor for up to 10 years — you choose whether to add it.

12-Year LG Parts Warranty

Included on LG ductless installations through our LG Pro Dealer status — one of the strongest coverage packages available. Applies to LG ductless equipment only.

No-Hassle Equipment Replacement (Up to 10 Years)

Available on qualifying, select equipment only — if a major component such as the compressor or coil fails within the coverage period, the unit is replaced rather than repaired.

Customer Reviews

Hear From Our Neighbors

Map of the Reliable Comfort Services HVAC service area across Murfreesboro and Middle Tennessee

Don’t See Your Town?

We provide maintenance plans throughout the broader Middle Tennessee region. Contact us to confirm maintenance plan availability in your area — we’re always glad to help a new neighbor stay comfortable.

Answering Your Questions

Frequently Asked Questions About Our Maintenance Plans

Pricing varies by the number of systems you have and equipment type. Call us for a custom quote based on your specific setup. Between member discounts on repairs and the $50 TVA EnergyRight rebate per unit, per year, the plan helps offset much of its own cost.

Every visit is a full System Performance Evaluation and Safety Inspection, not a quick tune-up. We follow the RCS 5-Step Process: System Safety Verification, Airflow & System Performance Testing, Mechanical & Electrical Component Evaluation, Refrigerant/Combustion & Equipment Performance Verification, and Equipment Condition Classification & Customer Review. A proper evaluation takes about 1.5 to 2 hours, and the first visit takes longest because we establish a full performance baseline.

After each visit, we grade every major component on our Red / Yellow / Green Condition Standard. Green (PASS) means it’s operating normally; Yellow (CAUTION) means it’s wearing or declining, so you can plan ahead; Red (FAIL) means it has failed, is near failure, or is a safety concern to address promptly. You receive this written condition report after each visit.

Yes. Memberships are annual and non-refundable if you cancel mid-year. However, most members renew because the priority service and member savings continue to provide value year after year.

If your equipment is nearing the end of its life, we’ll discuss whether maintenance makes sense. Sometimes a replacement is more cost-effective. We’re honest about that decision—it’s better for you and for our long-term relationship.

No. The plan covers your spring and fall performance evaluations and your written condition reports. Repairs are extra, but members receive exclusive member discounts on repairs and parts when they need service. Many members combine the plan with our financing options to cover unexpected repairs.

Yes. You can enroll multiple air conditioners, furnaces, or heat pumps under one membership. We’ll evaluate all systems during your spring and fall visits, and each qualifying unit can earn its own TVA EnergyRight rebate. Multi-system pricing offers better per-unit savings.

Members get priority scheduling immediately. Call us and you’ll be fit in ahead of single-service customers, even if you haven’t had your first evaluation yet. Membership benefits start on day one.

Yes. Reliable Comfort Services is a member of the TVA EnergyRight Quality Contractor Network, so your annual maintenance qualifies for a $50 TVA EnergyRight rebate per unit, per year. As a member, we’ll help you capture it.

Absolutely. New systems still benefit from annual evaluations. Early maintenance helps verify warranty coverage, establishes a performance baseline, and lets us catch efficiency drops right away if something changes.

Yes. We maintain all types of systems: central AC, furnaces, heat pumps, and ductless mini-splits. Heat pumps and mini-splits need seasonal evaluations just like traditional systems.

Yes. Many members pair our maintenance plan with financing for a new system. This spreads equipment costs over several years while protecting your investment with two annual evaluations. It’s a smart way to lock in predictable monthly costs.

Once enrolled, call us to book your spring and fall appointments at times that work for you. We’re flexible with scheduling and offer priority scheduling for available appointments. Members also get reminders as seasons approach.

Related Services

Common Maintenance Services Members Use Most

Our maintenance plan members have access to priority service and member discounts on all our HVAC services.

Air Conditioner Repair & Emergency Service

Members get priority scheduling for available appointments for AC repairs and emergency service calls during peak cooling season.

Explore AC Repair & Emergency Service

Furnace Repair & Seasonal Inspection

Covered as part of fall evaluation prep, with priority emergency service for winter heating failures.

Explore Furnace Repair & Inspection

Heat Pump Efficiency Maintenance

Year-round coverage for heating and cooling with specialized heat pump performance evaluations.

Explore Heat Pump Maintenance

Indoor Air Quality Optimization

Filters, humidifiers, and air cleaners recommended during evaluations to improve your home’s air quality.

Explore Indoor Air Quality

HVAC Financing Options

Many members combine maintenance plans with financing for new systems to spread costs over several years.

Explore HVAC Financing
A Reliable Comfort Services technician services an outdoor air conditioning condenser unit at a Middle Tennessee home

Protect Your System, Protect Your Comfort

Protect Your System, Protect Your Comfort

A maintenance membership is the difference between preventive care and an expensive emergency replacement. Two professional performance evaluations per year—each a full 1.5 to 2 hour System Performance Evaluation and Safety Inspection—help catch small problems before they become costly failures. That peace of mind is invaluable when your furnace fails at midnight in January.

Reliable Comfort Services members also enjoy priority emergency service, exclusive member discounts on repairs and parts, and a written Red / Yellow / Green condition report after every visit. As a member of the TVA EnergyRight Quality Contractor Network, we also help you capture the $50 EnergyRight rebate per unit, per year for your annual maintenance.

Explore financing options or learn about our team of certified technicians.